Customer Guide

Welcome to the TaxWisp Customer Guide, designed to help customers understand how to use TaxWisp directly from a Shopify store's online storefront to request sales tax exemptions quickly and easily.

To provide the most accurate guidance, we've created two separate customer guides, based on the Shopify subscription plan of the store you’re purchasing from:

• One for customers of stores on Shopify Standard Plans (Basic, Grow, and Advanced)
• One for customers of stores on the Shopify Plus Plan

Please refer to the guide that matches the type of store you're shopping from. These guides walk you through the steps to request a tax exemption, upload required documents, and track your request status — ensuring a smooth and self-service experience with TaxWisp.

Customers of Shopify Standard Stores

Welcome to TaxWisp, your solution for seamless tax exemption during the checkout process. This guide will help customers of Shopify Standard stores (stores in Shopify Basic, Grow and Advanced plans) to understand how to claim tax-exempt status for your purchases and navigate the features offered by the app.

Customers of Shopify Plus Stores

Welcome to TaxWisp, your solution for seamless tax exemption during the checkout process. This guide will help customers of Shopify Plus stores to understand how to claim tax-exempt status for your purchases and navigate the features offered by the app.